shipping & return policy

♡ all orders are processed & shipped within 1-14 business days. package drop off days are usually on fridays/saturdays! you‘ll receive an order confirmation & notification with tracking info sent straight to your email once your order's been filled. if you didn’t receive a notification, then your order hasn’t been filled yet!

♡ orders can’t be canceled once they’ve been processed! a restocking fee will be deducted for every cancellation - as we get charged non refundable fees & we’ve personalized your package.

♡ i don’t make accommodations for time sensitive orders/gifts anymore! please plan ahead & communicate with me via chat feature on my website if you have any questions! 

♡ i use USPS to ship all orders, delivery times will vary depending on weather, location, holidays, & package volume.

♡ items marked as "delivered" are considered delivered for the purposes of refunds or cancellations.

♡ buyers are responsible for providing an up-to-date shipping address. please double check everything before checking out & contact me immediately if something needs changing/updating. if an order mis-delivers or is returned because of an inaccurate shipping address, a full refund is not guaranteed. 

♡ while i'm always working on improving my operations, please remember, for now, one woman runs leelajournals. i appreciate your grace, patience & understanding if you’ve placed an order with me! thank you <3

♡ please don't contact me on any social media platforms about your order. messaging me through the chat feature on my website is the fastest way to reach me! 

i ship worldwide! due to expensive shipping costs i offer two shipping methods for all international orders. 

option 1: half tracked - (for flat items only - i.e. paper products) tracking is available only until it leaves the US. after leaving the US, tracking becomes unavailable. this is the cheaper option. however, choosing this method means i can’t be responsible for a missing/lost package.

option 2: fully tracked. i recommend going with this option for full security in regards to returns or replacements.

*NOTE: packages to india, mexico, south america, philippines, norway, slovakia, spain, qatar, south africa don’t have door-to-door tracking through usps! packages can sometimes take up to 1-3 months to arrive. it all depends on the local courier usps transfers your package to. while the tracking is unreliable, i’ve never had a package go missing yet!  if you have any questions, let me know :)